FAQ

Do you sell outside the US?

Yes! If you would like to order from my shop but live outside the US,  you can place your order on my Etsy store (CraftyEliseShop).

Are you on social media?

Yes! You can find me on Instagram @crafty.elise, TikTok @crafty_elise, and Facebook @crafty.elise.

How long will it take to get my order?

Processing time for stickers is 3-5 days. Processing time for the other items is 1-2 weeks. For watch bands, processing time is 2-3 weeks. All of my products are made by me, and they are made to order. This means I create every item as the orders come in. Watch bands take slightly longer because I have to hand paint them. Once the item is shipped, USPS will give you an estimated delivery date. 

Are your stickers waterproof?

Yes, they are! I also include care instructions in case you (or the person you're gifting it to) uses them on water bottles, tumblers, etc. 

 

Do you offer international shipping discounts?

Sadly, I do not. I know international shipping can get a little expensive. However, there are cases in which the system (here or on Etsy) overcharges the buyer. If that's the case, I'll issue a partial refund for the difference or upgrade it for a faster shipping. This will depend on how much you were overcharged. 

Do you accept returns?

Since the items are made to order, I do not accept returns. However, if you receive a product and are not satisfied, please do not hesitate to contact me.

Do you have care instructions?

All orders with non-embroidered shirts, tumblers, stickers, mugs, candles, watch bands have care instructions included. 

What should I do if I gave you the incorrect address?

Contact me immediately! As long as your order hasn't been shipped, I can update your address.

What should I do if my bookmark/sticker order hasn't arrived and it should have?

If you ordered bookmarks and/or stickers with the no tracking number option, I am unable to know where your package is and when it’ll arrive. Sometimes orders get delayed, but if your package hasn't arrived after a considerable time of being shipped, please contact me, and we’ll work something out. 

Are your shirts regular t-shirt length or crop top length?

For now, all my shirts are regular t-shirt length.

Does your shirts run big or small?

All the shirts I use are unisex. Because of this, I would say they run a little big. In each listing, there’s a size chart photo that you could use as a reference.